Frequently Asked Questions
Products & Craftsmanship
Are your knives and swords handmade?
Yes! At Pakistan Knives & Swords, our products are handcrafted with attention to detail. We take pride in creating products that reflect traditional craftsmanship and our customers’ individual requirements.
Do you manufacture custom knives and swords?
Absolutely! We specialize in custom-made knives and swords based on customer requirements. You can share your preferred design, dimensions, materials, finish, and reference pictures, and our team will review your requirements.
Can I customize the design of a knife or sword?
Yes! We offer customization options depending on the product, including blade design, handle materials, overall dimensions, surface finishes, engravings, and other decorative details.
What materials do you use?
We use different materials depending on the product design and customer requirements. Please check the individual product description or contact us for details about available blade steels, handle materials, and finishes.
Will my finished product look exactly like the pictures?
Because our products are handcrafted, slight variations in patterns, colors, finishes, and natural materials may occur.
We share photographs and videos of your completed product before shipping so you can review its appearance.
Custom Orders & Manufacturing
How do I place a custom order?
Simply call us or message us on WhatsApp at +92 342 1681464, email us at info@pakistanknivesswords.com, or send us a message on Facebook or Instagram, and share your requirements.
You can send reference photographs, sketches, dimensions, or a description of the design you want.
We will review your request, discuss the available options, and provide further details before confirming the order.
How long does it take to manufacture my order?
Manufacturing time depends on the product design, complexity, customization requirements, and current production schedule.
We will provide an estimated production timeframe when confirming your order.
Please note that manufacturing time is separate from shipping time.
Can I see my product while it is being manufactured?
Yes! We believe in keeping our customers informed.
We share manufacturing progress updates through photographs and videos so you can see how your order is progressing.
Will I see my completed product before it is shipped?
Yes! Once your product is completed, we share detailed photographs and videos of the finished item.
You can review the completed product before we proceed with shipping arrangements.
Can I make changes to my order after production starts?
Changes may be possible depending on the production stage and the nature of your request.
However, once manufacturing has started, certain changes may not be possible or may involve additional costs.
We recommend confirming all specifications carefully before production begins.
Shipping & Delivery
Do you ship internationally?
Yes! We arrange international shipping to destinations where the products can be legally shipped and imported, subject to courier acceptance and applicable regulations.
Which shipping companies do you use?
We use trusted international shipping companies, including DHL, FedEx, and UPS, where the service is available and the shipment is eligible.
Our products are shipped via air freight.
How long does international shipping take?
Our average estimated shipping time is approximately 12 to 15 days after your order has been manufactured, approved, and dispatched.
Delivery times may vary due to your location, customs clearance, courier operations, or other circumstances.
Do you offer express shipping?
Yes, express shipping may be available at an additional cost, depending on the destination, product type, and courier service.
Contact us if you require faster delivery.
Will I receive a tracking number?
Yes! Once your order has been shipped, we provide a tracking number and the shipping company’s details.
You can use this information to track your shipment online.
Do I have to pay customs duties or import taxes?
International shipments may be subject to customs duties, import taxes, or clearance fees.
Unless otherwise agreed, these charges are the customer’s responsibility.
Customers should also verify their local laws before ordering knives, swords, or other bladed products.
Payments & Pricing
How much does a custom knife or sword cost?
The price depends on the design, dimensions, materials, finishing, customization requirements, and quantity.
Please share your requirements with us for a quotation.
Is shipping included in the product price?
Shipping charges depend on the destination, package dimensions, weight, and selected shipping service.
We will inform you of the applicable shipping charges before your order is confirmed.
What payment methods do you accept?
We accept Direct Bank Transfer and PayPal.
Available payment options can vary by country, so please contact our team to confirm the method that best suits your needs for your country and order.
Payment instructions will be provided when your order is confirmed.
Returns, Refunds & Order Issues
Can I return a custom-made product?
Because our products are handcrafted and manufactured according to individual customer specifications, we do not accept returns for a change of mind or because a customer no longer wants the custom-made product.
If an item arrives damaged, defective, or materially different from the agreed specifications, please contact us so we can review the issue and provide an appropriate resolution under applicable law.
For more information, please read our Shipping & Returns Policy.
What happens if my order arrives damaged?
Please contact us promptly with your order details and clear photographs or videos showing the damage.
We will review your concern and assist you with the next steps.
What if there is a problem with my shipment?
Our team provides shipping-related support until your order is delivered.
If your shipment is delayed or encounters a delivery issue, we can help investigate the matter with the shipping provider.
Customer Support & General Questions
How can I contact Pakistan Knives & Swords?
You can call us or message us on WhatsApp at +92 342 1681464, or email us at info@pakistanknivesswords.com. You can also reach us on Facebook and Instagram, and see our latest work on YouTube.
Our team can help with product questions, customization inquiries, quotations, and order updates.
Can I order multiple products at once?
Yes! You can inquire about multiple products or request a quotation for a larger order.
Please provide the product details and quantities so we can review your requirements.
Why choose Pakistan Knives & Swords?
At Pakistan Knives & Swords, we focus on handcrafted products, custom manufacturing, and transparent communication.
From discussing your design to sharing manufacturing updates and providing shipping support, our goal is to make your ordering experience clear and dependable.
No questions match your search. Contact us and we’ll answer it directly.